All returns must be made within 14 days. Fill in the attached form and send it with the product back.
Once the return has been approved, you will receive your refund through the same means used to make your purchase. In order to receive a full refund, the items must be in perfect condition and internal labels must be intact.
Items must be in their original condition and you will be required to present the corresponding receipt. Please be aware that the right to return does not apply in case of sealed items that are not suitable for return for health protection and hygiene reasons, and which have been unsealed after delivery.
Please note that it is always necessary to have received the merchandise prior to requesting a refund.